FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
1. What makes Molecule Home Fragrance products eco-friendly?
Our candles, wax melts, and diffusers are crafted using sustainable, plant-based ingredients and recyclable packaging. We avoid paraffin, phthalates, and animal-derived ingredients, ensuring every scent is as kind to the planet as it is to your home.
2. Are Molecule candles made with natural wax?
Yes — all Molecule candles are made from 100% natural soy, rapeseed & coconut wax, offering a cleaner, longer-lasting burn compared to traditional paraffin candles. This helps keep your air fresher and toxin-free.
3. How long do Molecule candles burn for?
Our candles are carefully hand-poured to ensure an even, slow burn. A standard Molecule candle burns for 35–45 hours, depending on size and care.
4. What are wax melts and how do I use them?
Wax melts are flameless fragrance options. Simply place one in a wax warmer or burner, and as it melts, it releases your chosen scent throughout the room. They’re a great eco-friendly way to enjoy home fragrance without smoke or soot.
5. How strong are your scents?
Molecule fragrances are expertly balanced — strong enough to fill a room without being overpowering. We use premium fragrance oils for long-lasting, sophisticated aromas that elevate your space.
6. Are Molecule products cruelty-free and vegan?
Absolutely. Every Molecule product is 100% cruelty-free and vegan, with no animal testing or animal-derived ingredients — ever.
7. How do I care for my candle to make it last longer?
To extend your candle’s life:
Trim the wick to 5mm before each burn
Let the wax melt fully to the edges
Avoid burning longer than 4 hours at a time
This ensures a clean, even burn and minimal waste.
8. What’s the difference between a diffuser and a room spray?
Diffusers offer continuous scent through natural reeds that release fragrance slowly, while room sprays provide an instant burst of freshness. Both are made with our signature blends for consistent, long-lasting fragrance.
9. Can I recycle Molecule candle jars and packaging?
Yes! All our candle jars and boxes are fully recyclable or reusable. Many customers repurpose them as plant pots, storage containers, or decorative pieces.
10. What’s the best scent for relaxation?
For calm and relaxation, we recommend Lavender & Chamomile, Amber & Musk, or Sandalwood & Vanilla. These soothing blends are perfect for bedrooms and unwind moments.
11. How do I care for a wooden wick?
To light, tilt your candle slightly and hold a long match over the wooden wick until it has a good solid flame. Before re-lighting your candle, gently snap off the blackened end of the wick.
As our wooden wicks are a natural product with no built in enhancers, they will sometimes need some encouragement to re-light. If the wick is struggling to stay alight, just after lighting carefully cup your hands over the rim of the jar, creating a funnel, to encourage the flame to rise taller. Do not place/hold your hands directly over the top of the flame.
12. Are Molecule fragrances safe for pets?
Our products are made using pet-friendly ingredients, but we always recommend good ventilation and keeping candles or diffusers out of reach of children and pets.
13. Do you offer gift sets or bundles?
Yes! Molecule offers curated gift sets and seasonal bundles, perfect for birthdays, housewarmings, or self-care treats. Each set is beautifully packaged and ready to gift.
14. How long do reed diffusers last?
Our reed diffusers last approximately 8–12 weeks, depending on room temperature and airflow. For best results, flip the reeds every week to refresh the scent.
15. Can I try different scents before buying a large candle?
Yes — we offer sample-sized wax melts so you can explore different fragrances before committing to a full-size candle or diffuser. It’s the perfect way to find your signature scent.